Last reviewed 14 March 2023

Cookies are very small text files that are stored on your computer when you visit some websites.

We use cookies to help identify your computer so we can tailor your user experience, track shopping basket contents and remember where you are in the order process.

You can disable any cookies already stored on your computer, but these may stop our website from functioning properly.

The following is strictly necessary in the operation of our website.

This Website Will:

• Remember what is in your shopping basket
• Remember where you are in the order process
• Remember that you are logged in and that your session is secure.
• You need to be logged in to complete an order.

The following are not Strictly Necessary, but are required to provide you with the best user experience and also to tell us which pages you find most interesting (anonymously).

Functional and Analytical Cookies

This Website Will:

• Track the pages you visit if you arrive on our site via Facebook
• Anonymously record some user visits for website improvement purposes
• Track the pages you visit via Google Analytics

The information generated by these cookies about your use of this website will be transmitted to and stored by Google. For further information, please see Google's website

_utma

Used by Google Analytics to capture and determine unique visitors and the frequency of views. __utma is written to the browser on your first visit to a site (from the browser being used). Expiration:2 years.

_utmb

Used by Google Analytics to establish and continue your session on the site. Each time you visit a page it is updated to expire in 30 minutes. It expires if you spend more than 30 minutes on a single page. Expiration:30 minutes

_utmc

Previously used by Google Analytics javascript to define a session status.Expiration:Not Set

_utmz

Used by Google Analytics to store the type of referral used to reach the site; e.g. direct, link, web search, etc.Expiration:6 months.

ASP.NET_SessionID

Stores a temporary unique identifier for your session – no other information is stored.  This cookie is removed when you close your browser. Expiration:Exit of browser

ASPXAUTH

When you are logged in, this cookie stores a value which identifies you to your site.  This value is encrypted and can only be read by the server.  If you use the Remember Me function this cookie remains on your computer for 3 months, otherwise it is removed when you log out of the site.  Expiration:Exit of browser or 3 months (optional)

Targeting Cookies

Online advertising

We use online advertising to keep you aware of what we're up to and to help you find our events and services. You may see Bristol SU adverts and banners when you are on other websites and apps, such as social media.

We manage this through a range of digital marketing tools including the Google Ads Display Network and Facebook retargeting. The banners and adverts you see are based on information we hold about you, your previous use of our site, or on information you have submitted yourself to other sites and social media tools that offer us advertising services.

Website improvement and optimisation cookies

We use Hotjar in order to better understand our users' needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users' experience (eg how much time they spend on which pages, which links they choose to click, what users do and don't like, etc.) and this enables us to build and maintain our service with user feedback.Hotjar uses cookies and other technologies to collect data on our users' behavior and their devices.This includes a device's IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile.Hotjar is contractually forbidden to sell any of the data collected on our behalf.

See the cookies and storage items used by Hotjar on their support site.

This Website Will:

• Allow you to share pages with social networks such as Facebook (If available)
• Allow you to share pages via Add This (If available)
• To view the ‘Add This’ Privacy Policy or to opt out of any online behavioural advertising, please visit Add This and click on the ‘Opt Out’ button.

This website will not

• Share any personal information with third parties.

Control web browser cookies:

If you don’t want to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block web browser cookies which are set on your device then you can do this through your browser settings; the Help function within your browser should tell you how. Many third party websites offer you the opportunity to opt-out of their tracking and retargeting systems. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.