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Academic Appeals

If you are unhappy with an academic decision (progression or degree classification) then you may be able to appeal against it. Undergraduate, Postgraduate Taught (PGT) and Postgraduate Research (PGR) students can be given appealable decisions.

Use our Appeal Wizard to create a draft appeal form which we can provide feedback on. When you are happy with your final draft you will need to submit it to the university by emailing it to student-appeals@bristol.ac.uk.

Please contact us using our enquiry form as soon as possible after you are given the decision you are appealing against. This way we can offer the best support and advice we can.

 

How do you know if you can appeal?

You will be notified that a decision is appealable – either as a comment next to the outcome in eVision or in an outcome letter.

It’s only possible to appeal when you have been given an official decision or outcome from the University. If a decision is provisional or waiting to be
ratified Ratified means to confirm or approve. Decisions are provisional until the Faculty Exam Board ratify them. You can only appeal against a ratified decision.
by an academic body, then you will need to wait until it has been confirmed.
  1. Step 1 - Do you have an appealable decision? Tab through the three items below to explore your options.
    1. If your answer is no, then you will not be able to submit an academic appeal. End of flowchart.
    2. If your answer is yes, then advance to step 2 'Do you have grounds for appeal?'
    3. If your answer is I don't know, then you will be notified if a decision is appealable - either in a comment next to the outcome in eVision or in an outcome letter. If you're not sure if you have been given an appealable decision, ask us via our enquiry form. End of flowchart.
  2. Step 2 - Do you have grounds for appeal? Tab through the three items below to explore your options.
    1. No - You will not be able to submit an academic appeal. End of flowchart.
    2. Yes - Use our Appeal Wizard to create a draft form which we can provide feedback on. When you are happy with your final draft, submit it to student-appeals@bristol.ac.uk for feedback within 21 days of your appealable decision.
    3. I don't know - The grounds are:
      1. If there has been a material irregularity in the decision-making process.
      2. Your performance in assessment has been affected by exceptional circumstances (ECs) that you were unable to disclose before the deadline.
      3. A penalty for academic misconduct, such as plagiarism or exam cheating, which is wrong or disproportionate.
      4. If one or more of these three grounds applies to you, return to Step 2 'Do you have grounds for appeal?'
Academic Appeals Flow Chart

What are academic appeals?

You may have recently reviewed your assessments or award or found out a decision made about the
progressionProgression is the process where you move from one ‘developmental year’ to another – this usually happens at the end of your academic year.
of your studies.
Academic appeals An Academic Appeal is a process where you challenge an academic decision that affects you.
are the process you can use to challenge these decisions if you disagree with them or believe that the academic body responsible didn’t have the necessary information when they made the decision.

The appeal will need to present a case for why you think the decision should be reconsidered – including
permissable groundsPermissible grounds are the grounds you need to have to be able to appeal. This could be one or more than one grounds.
(which fits into one of the three grounds of appeal) and evidence to support your claim.

Please be aware that you will have 21 days to submit an academic appeal – starting from when you are given the decision.

It is not possible to appeal against specific marks or to question academic judgement.

Is it an appealable decision?

It’s only possible to appeal when you have been given an official decision or outcome from the University. If a decision is provisional or waiting to be ratified by an academic body then you will need to wait until it has been confirmed.

Undergraduates and Postgraduate Taught Students

Students on taught undergraduate or postgraduate programmes can appeal against Exam Board decisions. The University has a webpage about Exam Board Outcomes that might be helpful to read.

Some examples of what you could make academic appeals against are:

  • Progression decisions
    • such as being required to have a supplementary year
    • being required to withdraw from your programme of study
    • whether a reassessment is capped at the pass mark
  • Final awards or degree classification
  • Academic Misconduct Penalties
Postgraduate Research Students

The PGR regulations state that appeals follow the process outlined in the Assessment Regulations which say that it is possible to make an academic appeal against:

  • University Research Degrees Examination Board
  • Recommendation of a registration review panel
  • Upgrade or progression panel.

Do you have one of the permissible grounds for appeal?

Your appeal will only succeed if it fits into one or more of the three possible grounds for appeal. Any appeals made without one of these grounds will not be accepted – so think carefully about whether any apply to your situation.

The grounds are:

  1. If there has been a
    Material IrregularityThis is when the University hasn't followed its processes or policies correctly or made an error, which results in an unfair outcome for you.
    in the decision-making process. This is when the University hasn’t followed its own processes or policies correctly, resulting in an unfair outcome for you. An example of this could be if you notified the University of exceptional circumstances but they haven’t been classified correctly or adjusted for appropriately.
  2. Your performance in assessment has been affected by
    Exceptional CircumstanceThis could be a sudden illness, such as appendicitis or food poisoning, a flare-up of a chronic condition, a mental health difficulty, bereavement, jury service, or responsibilities such as caring for someone close to you.
    (ECs) that you were unable to disclose before the deadline. You will need to show there was a good reason why you couldn’t submit an EC form at the correct time for any information you provide to be considered. You can read about what ECs are and how to explain them to the University on our ECs webpage.
  3. A penalty for
    Academic MisconductThis is an action that leads to you getting an ‘unfair advantage’ that aids or benefits you in your assessments or exams.
    , such as plagiarism or exam cheating, which is wrong or disproportionate. This ground doesn’t apply to late submission penalties, it’s only where an issue regarding academic integrity has arisen, been investigated, and a penalty applied.

Academic Advice Appeal Wizard

Using our Appeal Wizard is not the same as submitting your appeal to the University. We will respond to you with feedback as soon as we can, but you will need to send your appeal to student-appeals@bristol.ac.uk before your deadline for it to be considered.

 

Next Steps

  • Once you have completed your appeal form and submitted it to student-appeals@bristol.ac.uk you should then receive an outcome within 35 days.
  • Remember that your current decision still stands until you have received your outcome. You will be emailed an outcome letter so make sure that you have provided all of your contact details on your appeal form.
  • If it has been more than 35 days since you submitted your appeal you could ask the appeals team for an update using the above email address.
  • When you receive your outcome, if you have any questions, please get in touch with us.

Tips for appealing

To create a strong appeal you'll need:

A detailed appeal form

You can use our appeal wizard to help you start a draft form, or you can download a blank one. You can view our guide for filling in the appeal form and we can offer feedback on your draft, but here are some key points to remember:

  • Clearly explain the situation
    University decisions are based on what you tell them so don’t exclude anything. Give them all the relevant information.
  • Think about the impact or consequences of what happened
    What was the impact or consequences on you? Each student will react differently and have a unique set of circumstances – so you need to explain how you were personally affected.
  • Make sure everything relates to the reason for the appeal
    Explain how everything on your form relates to the decision you are appealing against. Make it clear why you are including it in your appeal.
Evidence to support the case you are making in your appeal

It’s very important to provide evidence with your appeal. Here is how you should include it:

  • Using evidence to support what you are saying
    Evidence is needed to support any claims or issues that you raise in your appeal. The University can then see confirmation that it happened. Try to provide evidence for every situation or set of circumstances you raise in your appeal.
  • An objective source of information
    Where possible, your evidence should be from an objective source to remove the possibility of bias. It could also include policy documents if you are referring to specific rules or regulations.
  • Translating evidence to English
    Any evidence not written in English must be professionally translated before you submit it. If you cannot do this before the appeal deadline, submit your appeal form, and any ready evidence and tell the University the date you can send finished translations.
A prompt submission to the University

To start an appeal with the University you will need to submit a completed appeal form, along with your supporting evidence, to student-appeals@bristol.ac.uk – make sure that you do this before the 21-day deadline.

Other ways of getting help

Get in touch with the Bristol SU Academic Advice Team