The Best Student Life. Bristol SU

About & Contact Just Ask

Image of the outside of the Richmond Building, home to Bristol SU

We are a free, impartial advice service for University of Bristol Students. We specialise in academic advice such as appeals, extenuating circumstances and changing course, and issues relating to your relationship with the University.

Contact Just Ask

There are many ways we offer support:

Online: Fill in our online enquiry form or email us on We can arrange video calls if required.

Phone: 0117 331 8634. If there is no answer, please leave a message and we will get back to your as soon as possible. Alternatively you can send us an email.

Drop in: We are based on 3rd floor of the Richmond Building on Queens Road in the main Bristol SU offices. 

Make an appointment: Email us at with your availablity. 

Our opening hours are 10am - 4pm, Monday - Friday.

For general enquiries about societies, networks or SU activities please contact  or call 0117 331 8600.

The Team

We are a team of two advisers: Anne and Nicky. Anne works on Monday, Tuesday, Wednesday and Fridays. Nicky works on Wednesdays, Thursdays and Fridays.

We can help with any academic issues that you might face during your time at University of Bristol. This includes extenuating circumstances, plagiarism, appeals, complaints and more.

Our Policies